Zenith XBV442 Owner's Manual download pdf (Page 40)

LG will repair or replace your product, at LG’s option, if it proves to be defective in material or workmanship under normal use,

during the warranty period (“Warranty Period”) listed below, effective from the date (“Date of Purchase”) of original consumer

purchase of the product. This warranty is good only to the original purchaser of the product and effective only when used in the

United States, excluding U.S. Territories.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT

LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO

THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE

EXPRESS WARRANTY PERIOD ABOVE. LG WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT,

OR INCIDENTAL DAMAGES OF ANY KIND, INCLUDING LOST REVENUES OR PROFITS, IN CONNECTION

WITH THE PRODUCT. SOME STATES DO NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED WARRAN-

TY LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITA-

TIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

THIS LIMITED WARRANTY DOES NOT APPLY TO:

1. Damages or operating problems that result from shipping, installation, adjustment of user controls, calibration, maintenance

or failure to maintain, or separate system components; and

2. Damages or operating problems that result from normal wear and tear, misuse, abuse, operation outside environmental

specifications or contrary to the requirements or precautions in the Operating Guide, accident, lightning strikes or other nat-

ural causes, unauthorized modification or alteration, incorrect electrical current or voltage, software errors that do not dis-

able functionality, operating software protocols adopted after the date of manufacture or for outside the U.S., institutional

or commercial use, or other causes not arising out of defect in material or workmanship.

3. Therefore, the cost of repair or replacement of such a defective product shall be borne by the consumer.

CUSTOMER INTER-ACTIVE CENTER NUMBERS:

FOR WARRANTY SERVICE:

You must call 1-800-984-9349 (24 hours a day, 365 days per year) and select appropriate option from the menu to confirm the

product is defective and to obtain Return Authorization (RA). During the Warranty Period, LG will send you a return-shipping

label. After you obtain RA for return, please box your unit with a copy of the sales receipt and enough packing material to

ensure undamaged delivery of your product. When you receive the label, place it on the box and call the 800 # in the instruction

for pick-up. When your unit is received, LG will repair or replace your unit in accordance with this Limited Warranty.

ADVANCE SHIPMENT. If replacement unit is available and you want second day delivery, our service representative will ask

for your credit card number. LG requires a reserved deposit by credit card as surety for such advance shipment. Your credit card

will not be charged if you return the defective unit in 10 business days. For advance shipment, the return label will come with

the replacement unit sent to you. Please follow boxing and shipping instructions above.

MARKETED AND DISTRIBUTED BY LG ELECTRONICS U.S.A., INC., GS# 3834RV0016A

1000 SYLVAN AVENUE, ENGLEWOOD CLIFFS, NJ. Printed in Indonesia

Issue O

WARRANTY PERIOD:

LABOR: 90 DAYS from the Date of Purchase.

PARTS: ONE YEAR from the Date of Purchase.

Repaired or Replacement Units are warranted for the

remaining period of the original warranty.

HOW

SERVICE IS HANDLED:

Call 1-800-984-9349 for instructions on getting the defec-

tive unit repaired or replaced.

Please retain dated sales receipt and your box to return

the unit to LG for repair or replacement.

Both ways shipping charges will be borne by LG during the

Warranty Period. After the Warranty Period, you pay in-

bound shipping charges and LG pays return shipping

charges.

For Warranty Service

For Post Warranty Repair

For Where-to buy, Product Assistance, or

Customer Assistance

Call 1-800-984-9349 (24 hours a day, 365 days per year)

Retain your dated sales receipt to prove the Date of Purchase as well as your

box for shipping the unit to LG, for warranty service.

Legible copy of your sales receipt must be submitted with the unit at the time

the unit is returned for warranty service.

For repair or replacement after the Warranty Period has expired,

Call 1-800-984-9349 (24 hours a day, 365 days per year)

Call 1-877-9 Zenith (1-877-993-6484) (24 hours a day, 365 days per year) and

select an appropriate option from the menu.

Or visit our website at http://www.zenithservice.com

LG ELECTRONICS USA., INC.

DVD/VCR XBV442 LIMITED WARRANTY-USA

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Zenith XBV442 Owner's Manual Page 40

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